The global elite have again descended on Davos for their yearly pundit-fest. Prognostications have been made, as have commitments to save the world, end poverty, and clean up the environment.
I hate the original title to this article. It may lead to a dangerous assumption that all "consulting" may be the same.
This was a study by the World Bank and Stanford researchers testing the impact of management technology
Here is what I agree with...
Success is built with clairty of purpose, roles and assignments - and systems/procedures to manage production. Sometimes things are very difficult to change without external help. Systems can be so chaotic - for good and bad reasons - rapid growth or gross inattention. Either way difficulty seeing means difficulty doing. When people are drowning, telling them to swim faster is not helping. That's when externals - with experience and fresh eyes can play jump in to help. However it's not any experience - there must also be experience at getting out of difficult situations and skill at helping people to fish for themselves.
Talent - know how - is unevenly distributed around the world. Even within top rated countries. However, the full understanding is worse than that. Some top rated countries have talent problems due past to focus more on financial dealing than building productivity...or resolving the productivity issue with poorly implemented technology. A generation of leaders who grew up in that period may not have receieved the benefit of experience in "making things better" and aligning people to work. When seeking external help make sure the people helping have the right experience for your situation.
Experienced external talent can help people create their own systems and behaviors producing real results. In our experience, much more than the 20% return mentioned in the article.
From the comments, you see what I expected to be the reaction to the article... skepticism based upon the experience of bad companies with bad external help.
We built our business on being external help (notice I avoid the C word) to fill the gaps many organizations missed in their development... or were not ready to build. By bringing experience from top companies and tested practices we could bring hope, alignment and engagement to struggling companies...or accelerate success in healthy ones.
We help with interventions to align people, systems and behaviors building great work, great workplaces and released potential.
Think of us as lifeguards who can save the drowning, then teach them how to prevent it from happening again.