Why leaders should embrace their critics
Globe and Mail
So go ahead, embrace the opportunities – and hug your critics.
Don't you just love critics?
The self confidence and healthy ego required to lead at a top level is not without "downsides". Being blind to other ideas makes for decision making that requires lots of luck. Failure to adjust when more information arises can create a credibility problem for a leader refusing to budge in the face of facts. Here are a few good personal performance tips for leaders
Seek different perspectives; value contrarians.
Don't just value them...groom them. The care and feeding of different perspectives is the management equivilent of radar to a military force... the longer the view the better you can react.
Learn from mistakes.
Recently, I have made a personal resolution to improve my speed in "mistake learning". While I have understood the importance - I have often taken too long to adjust. I have learned that speed of adjustment is a critical factor in creating success.
Try this... Adopt a personal process plan from every important decision: PLAN - DO - DEBRIEF. Plan what you will do - make the best decision, Do - Get it done. DEBRIEF - Review and learn what worked? What didn't work? And certainly include others in the process.
Don't be too quick to simplify
I do believe in simplifying the world of work. However, getting to simple is sometimes a complex path. As a leader you are the manager of a system of systems. While yes you can make things too complex... you are more likey to err from ignoring the delicate balance of competing factors. It's like a game of Jenga - the person who see's the complexity of the blocks and keeps a steady hand usually wins